- Public service
With the popularization of digital technologies and upgrade of consumer needs, retail has become intelligent and a brand new retail era is coming. Valued services, minimized operation, efficiency and targeted individualization have become the keys to success in new retail.
The smart store solution by ECCOM is designed to address the needs of retailers in basic network structures, daily communication training, distance operation and maintenance management and customer operation big data. ECCOM offers public cloud solutions centered on Meraki and ECCOM U-link, together with basic IT architectures and smart hardware products, to build the contact points among enterprises, stores and consumers, help enterprises and their offline stores improve their capability of digital, internet and big data application, improve enterprises’ marketing, sales and brand operation conversion rates, and facilitate the digital and intelligent transformation of traditional sales modes.
Digitization includes the following key steps:
Meaning the data sources such as IOT technologies, POS data, scheduling data and CRM.
Customers gather and visualize various data with data middle-ground to acquire a direct understanding for subsequent analysis.
Compare before and after data from different dimensions and stores to understand where the problems are, for example, the bag rate decreases when the consumer flow is much larger than normal times as no more personnel are added in time.
Carry out optimization measures aiming at problems analyzed, such as optimizing store scheduling and strengthening personnel training.
Carry out segmentation with collected MAC addresses for advertising, for example, selecting the store’s customers of the last week for advertising.
Provide customers with all-around values：
● Abundant product functions
● Multi-dimensional analysis with POS, scheduling data and other data
● Accurate counting: personnel exclusion and automatic optimization
● Network security docking
● Data encryption
● User authentication system
Low operation and maintenance costs
● Edge computing + cloud platform
● No need to build data center and store rack, saving IT manpower and predictable costs
● Impeccable project management
● Turnkey projects, including survey before deployment and audit after deployment
● Spare parts replacement
● On-site support
ECCOM U-link provide Enterprise-grade IP voice service and video conferencing Collaboration Service.
Tel : 400-820-5-820,800-820-5-820
mail : TAC@eccom.com.cn
web : www.ECCOM.NET.CN
ECCOM Smart Service
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