- Public service
The network team members carry out routine operation and maintenance of work orders, which results in heavy repetitive workload. Accumulated over a long period of time will lead to a large amount of human waste. Among them, the work of “generating configurations and commands” is the most prominent. In this situation, the operation and maintenance personnel open multiple windows at the same time, which is troublesome to operate, cannot be guaranteed in efficiency, and the generated configuration is correct and quality cannot be controlled. After the configuration changes are sorted out, the audit steps are also very complicated. The process of handling work orders by the network group is essentially a manual operation by operation and maintenance personnel, which is not good for auditing. When the change is wrong or unexpected, it cannot be returned quickly and conveniently.
Logical architecture of software
Work order management
In view of the existing bank management and processing procedures, any network-related service scenario needs to have a clear work order as a unified entry point for demand submission. This function module is mainly combined with the existing work order processing flow and serves as a unified entrance to external services and a source of demand for the automated operation and maintenance platform. During the construction of the automated operation and maintenance platform, the work order information will also be used as a data source information entry for matching various types of operation and maintenance scenarios and performing automated matching.
ECCOM banking network automation operation and maintenance solution can bring you the following values:
Visual management platform
● Automated task splitting and job scheduling
● ITIL process of linked operation and maintenance management platform
● Network dynamic information database
● Visual report
Network work order automation
● IT address allocation automation
● Access layer network port allocation automation
● Network rights configuration automation
● Application load balancing online automation
Providing network self-service
● Network permission self-service inquiry service
ECCOM integrated operation and maintenance solution combines ITIL method with practical management experience to realize integrated monitoring, automatic management, and process-based collaboration.
Tel : 400-820-5-820,800-820-5-820
mail : TAC@eccom.com.cn
web : www.ECCOM.NET.CN
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